We’re here to help

Let’s talk.

Questions about your device, your routine, or an order? Our UK-based team would love to hear from you — we reply within one business day.

We’ll only ever use your details to reply to you.

Before you message us

A few quick answers to the questions we hear most.

Where do you ship, and how much is it?

We offer free shipping across the UK on every order. Your SKINTHI device is typically delivered within 7–10 working days.

How long until I see results?

Most people notice firmer, more lifted-looking skin within about 14 days of daily five-minute use. Our simple two-week plan walks you through it.

What if it’s not for me?

Every device is backed by a 30-day money-back guarantee. If you’re not happy, email us and we’ll make it right.

Can I track my order?

Yes — as soon as your order ships you’ll get an email with a tracking link so you can follow it to your door.